Privacy Policy

Information you provide

Depending on the features you use, information may include:

• Your name, email address, and password hash when you create an account.
• Care recipient names, relationships, dates of birth, and notes; medication names, doses, schedules, and notes; care tasks, schedules, and schedule notes; and medication activity.
• Vital readings and behavior observations you record.
• Care-team names, email addresses, phone numbers, roles, relationships, and emergency-contact selections; family notes; and logs of communications with healthcare providers or pharmacies.
• Care check-in answers and AI chat questions and responses.

If you use public forms, you may also provide a name and email for the waitlist, an optional email and answers for the caregiver burden assessment, or answers for caregiver-support features such as eligibility and feedback forms.

AI chat

When you ask the AI chat a question, Nearby sends that question and up to 20 prior messages from your chat history to OpenAI to generate a response. The question and response are saved in the Nearby app database as chat messages.

Invitations and email

You choose whom to invite to your care team. Nearby uses the invite details you provide to create an invitation. The app sends account-verification, password-reset, and care-team invitation emails through its configured email service, and may also send care check-in emails.

Sign-in and app activity

Nearby uses a session cookie to keep track of your signed-in session. Signup attempts are written to app logs and include the submitted email address and request IP address.

When you use signed-in caregiver features, the app records some feature activity, such as pages viewed and actions taken, in its database.

Analytics

When Google Analytics 4 is configured, Nearby sends analytics events to Google, such as page views and selected sign-up or form events.

Some public pages use a Polsia beacon. It stores a randomly generated visitor ID in your browser's local storage and sends that ID with the site's slug to Polsia.